FREQUENTLY ASKED QUESTIONS
We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images. We work hard to update our website descriptions and images as soon as we aware of noticeable variations in our products that customers may find unacceptable.
You can print an invoice for your order from your Members Menu as soon as your order is processed.
The invoice will contain details of your order for your reference including:
- Date of order
- Order number
- Order total
- Billing & shipping address
- Shipping information
- Seller details
- Details of the items ordered including taxed amount if applicable
- Order total
If your item arrives damaged, doesn't match the listing description, or is the wrong item, you can return it for a refund. If you've changed your mind and want to return it, you can ask the seller if they'll accept a return.
If the item you received arrived damaged, doesn't match the listing description, or if it's the wrong item, you're covered under the bulkbizz money back policy.
You can return it even if the seller's returns policy says they don't accept returns.
If you no longer want an item, you'll be able to see in the listing if the seller offers returns, how long you have to request a return, and any other conditions. You can check the listing by selecting the item in your
Once you start a return, the seller has 3 business days to resolve your issue. If your problem isn't solved at the end of those 3 days, you can ask us to step in and help.
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